Released to much fanfare in March 2017, the Nintendo Switch became one of the best-selling consoles of all time thanks to its ability to serve as both a handheld gaming device and a standalone console that connects to televisions. Along with its trademark games, the Nintendo Switch does have its fair share of common issues, though. Here are the five most common Nintendo Switch problems that you’re likely to run in to as an owner.
5. Internet Connectivity
One of the most frustrating things, especially if you’re trying to play online, is facing network issues with your Switch. While you can still play your downloaded games without an internet connection, you may not be able to have the most up-to-date version or play online unless your wi-fi is working properly.
Obviously, the first thing that people check is their own internet connection, and if that’s working, then it’s typically the Nintendo services, the router is out of range, or the security settings keeping your Switch offline. After seeing if a modem/router restart helps, you can try to encrypt your home network and check the compatibility of your equipment with the Switch.
4. Dock Scratches Screen
Though it’s not a problem for everyone, the setup of the Nintendo Switch docking station can cause scratches to the console’s screen if not inserted properly. People can accidentally place the Switch into the dock backward, young children can try relentlessly to jam it into the dock, or any other reason and scratches can happen.
To combat this, it’s wise to get a screen protector for your Nintendo Switch. Think of your Switch the same way you would think about your smartphone. Both screens can be fragile, so using a layer of protection will help tremendously. Screen protectors aren’t that costly, either, making it a simple solution.
3. Screen Freezes/Crashes
Perhaps more frustrating than either of the previous common issues, having your Switch freeze or crash repeatedly is always panic-inducing. Many think that it means their Switch’s hardware is about to die, rendering their console obsolete. There are many reasons why this could be happening, including the software being corrupted if it only happens during one particular game.
The system could also be out of date if this problem becomes common, so clear the console’s system cache and download the latest update. Also try to force the shutdown of the console, charge it, and make sure that the wi-fi is properly connected. In rarer cases, the hardware could be completely dead, though it may be covered by warranty.
2. Dead Pixels
While it doesn’t really affect the gameplay or hardware in general, having a dead pixel or two on your screen can be very annoying. When you see one pixel that’s completely white or black, that means this pixel is never coming back on your Switch screen. The worst part, though? Nintendo says that it’s a non-issue and can do nothing for you.
“Small numbers of stuck or dead pixels are a characteristic of LCD screens,” Nintendo says on their official website. “These are normal and should not be considered a defect. With that in mind, don’t even bother trying to contact Nintendo support regarding the issue. You either have to play with the dead pixels or completely replace the console if it’s a major nuisance.
1. Joycon Drift
Of course, when mentioning issues with the Nintendo Switch, you have to talk about the Joycon drifting issue that almost everyone has experienced. This occurs when your Joycon’s sticks continue to function even when you’re not touching them. It’s painful when playing a platformer like Super Mario Odyssey that requires precise platforming control.
There are several temporary fixes that you can perform at home, but most require actually taking apart the controller, which voids the warranty and leaves you with a dead Joycon if unsuccessful. Instead, it’s best to contact Nintendo and get a replacement for free. Unfortunately, the timeframe for receiving your replacement can be anywhere from a few days to over a month.